This is dependent on a lot of factors. To be sure we are sending help to the right location, 911 call takers will ask for your address and phone number, every time. They will also ask additional questions to assist responding units. These questions do not slow down response times and may include:
- The nature of the emergency
- Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency
The call-taker’s questions are important to get the right kind of help to you as quickly as possible. Be prepared to follow any instructions the call-taker gives you.